[Review] Solaris Japan

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I just received my order from Solaris Japan so I thought I’d write a short review on them ー( ´ ▽ ` )ノ Let’s get to it.

ORDERING & PAYMENT


I was looking around to buy Omega Vampire when I stumbled on this website so I just decided to buy Norn9: Last Era (brand new) and Amnesia World (pre-owned). The total came out to be ¥11,446 (shipping included) which I find to be pretty fair.

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They accept credit card, PayPal, bitcoin and bank transfer. I don’t really care since I paid with my credit card but bless any store that accepts PayPal ∩(︶▽︶)∩

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Ordering was super easy. Also, I really like how they indicate the shipping prices so you don’t have to go around guessing or calculating how much your shipping will be.

SHIPPING


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Solaris Japan offers three shipping: Saver, Regular and Express. I honestly didn’t find much difference between Saver and Regular prices so if you want to receive your item earlier, you might as well pay the small difference for Regular.

There is no insurance included in your order for Saver or Regular but you can add it in for some extra money. Tracking is included for all orders above ¥3,500.

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Handling time could go up to 3 business days. I placed my order on Jan 8 and they shipped out the item on Jan 10. The website says that the shipping time for Regular is 5-10 days (1-2 weeks honestly since they are only counting business days) but I received my item on Jan 12! TWO DAYS!? HOW!? Σ(‘◉⌓◉’)

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Lastly, I don’t have any problems with customs but Solaris Japan offers a “customs friendly invoice” so you don’t get hit with fees.

PACKAGING


Since my order was only two small games, my package came in a medium sized DHL envelope with a smaller white envelope inside. I’d say the packaging is okay since my order didn’t really need anything extra for protection.

CUSTOMER SERVICE


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What I found to be really cool is that they send you your order confirmation on Messenger as well and you can ask questions from there. I asked something on Sunday but they immediately replied me on Monday.

Honestly, I wanted them to list the dimensions of the package because I don’t know whether if it can fit in my mailbox or not but…decent answer yes yes ¯\_( ◉ 3 ◉ )_/¯

OVERALL


I’m actually amazed by how quickly my order came, especially for the price I paid. Look, I ordered something from Amazon Japan and although the shipping time was spectacular, the price wasn’t so I’m definitely impressed by Solaris Japan on this point ᕕ( ᐛ )ᕗ

I tend to buy brand new since the price point is pretty similar to pre-owned so I might as well EXCEPT for Amnesia World because brand new was $85 and pre-owned was $41 so it’s obvious what I’ll do.

They actually have a pretty good selection of PSV games , both old ones and pre-order ones, despite the website mainly selling figurines so in the future, I might just rely on Solaris Japan for buying games instead of Amazon Japan. I couldn’t find Omega Vampire at all so I guess they don’t carry BL games

This was my first ever purchase from Solaris Japan but I’m very happy with the quality of their items and service. Although Amnesia World was marked as pre-owned, I can’t find any fault in it and it looks just as good as new. The only thing I have some concern for is the packaging but I doubt I’ll order anything too fragile so I’m okay with that.

Thank you for reading through my “review”

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